Over the Rainbow Customer Service Training

Platform: Device and Mac and PC

Customer Service is a foundational principle for many organizations. In a changing environment where competition for our products and services has moved from across the street to across the world, getting customer service right is more important than ever. In this online training series, you will gain insight into what creates not only great customer service, but "above and beyond" customer service. From learning what customers expect to viewing co-workers as a part of the customer service process, Martha Roth from Resource Training and Solutions shares her practical knowledge and expertise in "Over the Rainbow" Customer Service.

Tutorial series by Martha Roth

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